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Round Rock






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Eagle Towing & Recovery Inc.
Average rating:  
 28 reviews
byRuben onEagle Towing & Recovery Inc.
Awesome Service

I had a 2005 Dodge Dakota stranded due to a starter problem. Called Eagle Towing and within an hour they were at the location ready to load up. Tommy was professional and courteous, something you don’t quite find in the towing industry, but most definitely welcomed. I’d say total time from loading up to dropping off was about 45 minutes; I didn’t live too far for the truck to be delivered. The price was worth it as Tommy got my truck right in the spot were it is parked on my driveway. You can’t get better than that elsewhere. I’ll definitely call Eagle Towing again when needed.

byJack Harrison onEagle Towing & Recovery Inc.
Difficult Pickup - Well Done!

Woody made a difficult maneuver look easy while navigating our sprinkler system. We appreciate his seasoned creativeness & professionalism all while demonstrating his skills for his most recent new-hire.

Thank you, Woody & Eagle Towing!

byDick Parker onEagle Towing & Recovery Inc.

I blew out a tire near Georgetown on Labor day weekend. They put my spare on for me. The service couldn't have been better.

byKathy Phlegar onEagle Towing & Recovery Inc.
Excellent service

We had a flat and were leaving the next day on a trip. Woody arrived within 45 minutes and towed our car to Discount Tire. He was very courteous and kind. We would not hesitate to call Eagle again and highly recommend them!

bywynter jones onEagle Towing & Recovery Inc.

Was able to get my car towed in the nik of time!!! Thank you!!

byWynter onEagle Towing & Recovery Inc.

I will be a return customer if i ever need assistance in the future!

byMary Wright onEagle Towing & Recovery Inc.
Outstanding service

We started out on our trip with our 40foot 5th wheel, about 10 miles into our trip my husband noticed fire coming from our rear wheel. After 5 hours of dealing with Good Sam Roadside and blocking a lane of traffic I decided to call Eagle towing in Georgetown,Tx. OMG there isn't a word to describe how helpful Woody was. His exact word, no worries we will be their in 30 minutes. We were towed to an RV park for the night. Next morning at the arranged 9:30 here came the Mega tow truck to tow us to the repair shop. I can't say enough about the service.

Except if you need a helpful, pleasant, on time tow I recommend Eagle towing

byRodrigo onEagle Towing & Recovery Inc.
lock keys inside

lock my keys in side the truck i call them they came right away best service in town

byJames L onEagle Towing & Recovery Inc.
Winch out

10 Stars!: Trey helped me out of a serious pickle late last night when I didn't have a prayer in the world. By chance he happened by when I needed help in a bad way. I appreciate what he did for me beyond words. His courtesy, his professionalism, and his ability to do a job well done was phenomenal. Thank you so much,Trey, for all your help

Sincerely, James

byRom Dadey onEagle Towing & Recovery Inc.
Phenomenal service!!!!!!

I came out of work in the wee hours of the morning after my third 17 hour night shift in a row needing to get home (1 hour commute)and my tire sensor came on. So I went to the nearest gas station that had an air pump to find my tire went flat. Picked up a nail on my way into work.

After getting the run around (three different insurance agents an an about of waiting time) finally they landed on Eagle towing...thank God...

A gentleman named Woody showed up in a beautiful shiny well kept state of the art tow truck... My infinity is my baby and I love my car so when I saw this amazing truck show up I was starting to feel relief... then Woody set me at ease and got on his computer to find me the nearest place to get my tire fixed...he even offered me a cup of coffee...see I couldn't use my spare as I have very low profile wheels on my car and the traction control would go nuts if I were to use the "doughnut".

NTB was the earliest to open that we could find in the area so Woody towed me there...everything was good at that point or so I thought. I waited in my car for 45 minutes for NTB to open. When they opened I went inside and explained my situation...I was in desperation because I needed sleep and was still an hour from home.

The guy at NTB after hearing my situation told me he could do nothing for me until after 11:30 because he had 4 appointments ahead of me. I did everything short of begging him for help as all I needed was a plug...a 15 minute job at most... he said he couldn't help... then got rude about it and said"so do you want me to write this up or not?" Now I was not only extremely tired but extremely pissed off NTB in round rock needs to be avoided by all...

OK...so I called Woody back and told him what was happening and that I was going to call my insurance company for approval to get towed to the next place for a plug... while on the phone trying to get my insurance people sorted out... while sitting in my car fighting to stay awake I was startled as my car shook... I looked in my rear view mirror and it was Woody hooking up my car... he had sent me a text saying "don't worry I got you"....I didn't see the text but that all being said...it was a huge relief...I found it unbelievable that Woody would take it upon himself to come back and get me just because he knew my situation and that he was helping someone in dire straights...

Woody towed me to dicount tires where they took my car straight in had my car done in 15 minutes and didn't charge me a dime....

Bottom line to this whole ordeal...

* NTB in Round Rock sucks and so does the management there...zero customer service -10 stars

* Discount tire is awesome!! +10 stars

* But mostly what you should take away from this review is that Woody from Eagle towing is an awesome person...a consummate professional... And has a heart of gold... He took a situation that was at the time devastating to me and made it OK. He could have just towed me and and called it a day... but he went way beyond going the extra mile... he helped a fellow human being in need...

All I can say is that if the rest of Woody's company is anything like what I experienced...they can't be beat... Eagle towing restored my faith in folks helping one another as well as unbelievable customer service. I didn't feel so much like I were a customer but more so as if I were family....

++++ 100 stars

You are awesome Woody!!!!


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