Reviews

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We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to add your review on our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences. All reviews must be approved by the webmaster before they are posted.

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Best service ever...

Nov 12, 2013 by Lynn N

I met Woody last night (well after dark) when my Mazda Protege blew a rear tire on NB I-35 just at the exit for 1431. There was no good place to stop or do anything much, so I had to go on up to the next exit at Westinghouse, where I went into the outlet mall parking lot and parked in the first space I came to.

I looked on my iPhone for a towing service and found several in the area. I called the first three that said they were open 24 hours. Both of the first two sounded like someone answered the phone and hung it up again immediately. The third was Eagle, and Woody answered the phone.

He got to us in short order and replaced the tire for me (I could do it myself when I was younger, but old joints and flat tires don't get along well together any more), even being so cautious as not to let my brother pick up the damaged radial tire. Of course, my brother knew how to do it safely, but Woody didn't know that, and he did what he needed to do to make sure we were safe. He was really nice to talk to and we both enjoyed talking to him. The rates were maybe a little higher than one or two other companies in the area, but still very reasonable, and we were very pleased. Thank you, Woody! We'll keep your card handy for future reference!! =D


Emergency.. Please help

Sep 27, 2013 by Jules Patton

I needed a tow truck FAST!! On my drive into Hutto we started calling Tow companies . Everyone we called said they couldnt be there in a short time .One even said not at all that day.. So we called Eagle and I was talking so fast and frantically Im suprised they could understand anything I was saying..I asked how quickly they could meet me at a Gas station and the guy said he would be there in 20 min more like 10 min!!! Geoffrey pulled up and I filled him in on what was happening and he followed me to where the car was..He was so professional and very nice.. He had the car up and towed in 5 min . Even without a key... Then we had to wait awhile till some things got worked out and Geoffrey waited patiently and calmly . Then 2 hours later we were able to tow my car to a safe location.. He didnt have to help me like he did but he did.. Geoffrey isnt your typical tow truck driver he was actually polite, helpful and professional..This is a real review and this is a true story.. I am so glad that none of the other companies we called first were able to come, because then we wouldnt had the pleasure of using Eagle Towing.. I highly recommend them and I will not be calling any other Company when or if I ever need a Tow truck again...


Service Call

Jul 29, 2013 by Paul Donoso

I was looking for a tow for a reasonable price when i called the gentleman on the phone was very courteous to my situation and was very willing to help me and make me feel everything was going to be ok. He went as far as to lowering his price help me in a time of need. Thank you very much I will only call this company for any future business.


Jul 21, 2013 by JB

It is a pleasure to place a positive review for this company. What a rare find these days, professional, courteous and caring. Especially with a towing company! My son and I were in a heck of a jam with a blown out tire on the upper deck in downtown Austin. Not a place you wish to get out and change a tire. Woody understood the situation from the moment I told him where we were stranded. This is a very dangerous spot to be in. He made haste and once on the scene the first order of business was getting my son and I into a safe place. We were on our way in no time with a fine gentleman who put my son at ease and got us home in style. These folks do it old school, what a refreshing thing to find this day and age. Thank you Woody!


Apr 30, 2013 by Thank You

Woody, I am a little late doing this. (Sorry) Woody moved our 5th Wheel on June 16th, 2011. He did a wonderful and Professional job. He was also very patient with us because we had a flat tire, which he helped us fix.


Apr 30, 2013 by Helpful

This company has my vote for anyone needing any assistance, especially after an accident. I got in a wreck on the highway in a town that I didn't know with no one there to help me and Eagle Towing was kind to me, they were patient with me.


Apr 30, 2013 by Fast

Very professional and fast!! If you're ever in need of tow service, I would highly recommend Eagle Towing!!!


Apr 30, 2013 by Thank You

I just wanted to say a huge Thank You to Eagle Towing. My family was stranded on the side of the road 2 hours from home not knowing anyone in the area and Denny (I think that was the right name) and his wife made sure we made it to a safe place


Apr 30, 2013 by Courteous

Quick and courteous service best choice they help me with my family when I stuck with my F650 and six horse trailer I would recommend this business for anyone looking for the best in the business.


Apr 30, 2013 by Excellent

Excellent service, polite, professional, knowledgeable and efficient. Highly recommended


Austin Towing Services by Eagle Towing , USA 5.0 5.0 24 24 Was able to get my car towed in the nik of time!!! Thank you!!
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