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Austin Towing Services by Eagle Towing
Average rating:  
 27 reviews
by Jack Harrison on Austin Towing Services by Eagle Towing
Difficult Pickup - Well Done!

Woody made a difficult maneuver look easy while navigating our sprinkler system. We appreciate his seasoned creativeness & professionalism all while demonstrating his skills for his most recent new-hire.



Thank you, Woody & Eagle Towing!

by Dick Parker on Austin Towing Services by Eagle Towing

I blew out a tire near Georgetown on Labor day weekend. They put my spare on for me. The service couldn't have been better.

by Kathy Phlegar on Austin Towing Services by Eagle Towing
Excellent service

We had a flat and were leaving the next day on a trip. Woody arrived within 45 minutes and towed our car to Discount Tire. He was very courteous and kind. We would not hesitate to call Eagle again and highly recommend them!

by wynter jones on Austin Towing Services by Eagle Towing
Amazing!!!

Was able to get my car towed in the nik of time!!! Thank you!!

by Wynter on Austin Towing Services by Eagle Towing
Returning

I will be a return customer if i ever need assistance in the future!

by Mary Wright on Austin Towing Services by Eagle Towing
Outstanding service

We started out on our trip with our 40foot 5th wheel, about 10 miles into our trip my husband noticed fire coming from our rear wheel. After 5 hours of dealing with Good Sam Roadside and blocking a lane of traffic I decided to call Eagle towing in Georgetown,Tx. OMG there isn't a word to describe how helpful Woody was. His exact word, no worries we will be their in 30 minutes. We were towed to an RV park for the night. Next morning at the arranged 9:30 here came the Mega tow truck to tow us to the repair shop. I can't say enough about the service.

Except if you need a helpful, pleasant, on time tow I recommend Eagle towing

by Rodrigo on Austin Towing Services by Eagle Towing
lock keys inside

lock my keys in side the truck i call them they came right away best service in town

by James L on Austin Towing Services by Eagle Towing
Winch out

10 Stars!: Trey helped me out of a serious pickle late last night when I didn't have a prayer in the world. By chance he happened by when I needed help in a bad way. I appreciate what he did for me beyond words. His courtesy, his professionalism, and his ability to do a job well done was phenomenal. Thank you so much,Trey, for all your help

Sincerely, James

by Rom Dadey on Austin Towing Services by Eagle Towing
Phenomenal service!!!!!!

I came out of work in the wee hours of the morning after my third 17 hour night shift in a row needing to get home (1 hour commute)and my tire sensor came on. So I went to the nearest gas station that had an air pump to find my tire went flat. Picked up a nail on my way into work.



After getting the run around (three different insurance agents an an about of waiting time) finally they landed on Eagle towing...thank God...



A gentleman named Woody showed up in a beautiful shiny well kept state of the art tow truck... My infinity is my baby and I love my car so when I saw this amazing truck show up I was starting to feel relief... then Woody set me at ease and got on his computer to find me the nearest place to get my tire fixed...he even offered me a cup of coffee...see I couldn't use my spare as I have very low profile wheels on my car and the traction control would go nuts if I were to use the "doughnut".



NTB was the earliest to open that we could find in the area so Woody towed me there...everything was good at that point or so I thought. I waited in my car for 45 minutes for NTB to open. When they opened I went inside and explained my situation...I was in desperation because I needed sleep and was still an hour from home.



The guy at NTB after hearing my situation told me he could do nothing for me until after 11:30 because he had 4 appointments ahead of me. I did everything short of begging him for help as all I needed was a plug...a 15 minute job at most... he said he couldn't help... then got rude about it and said"so do you want me to write this up or not?" Now I was not only extremely tired but extremely pissed off NTB in round rock needs to be avoided by all...



OK...so I called Woody back and told him what was happening and that I was going to call my insurance company for approval to get towed to the next place for a plug... while on the phone trying to get my insurance people sorted out... while sitting in my car fighting to stay awake I was startled as my car shook... I looked in my rear view mirror and it was Woody hooking up my car... he had sent me a text saying "don't worry I got you"....I didn't see the text but that all being said...it was a huge relief...I found it unbelievable that Woody would take it upon himself to come back and get me just because he knew my situation and that he was helping someone in dire straights...



Woody towed me to dicount tires where they took my car straight in had my car done in 15 minutes and didn't charge me a dime....



Bottom line to this whole ordeal...



* NTB in Round Rock sucks and so does the management there...zero customer service -10 stars



* Discount tire is awesome!! +10 stars



* But mostly what you should take away from this review is that Woody from Eagle towing is an awesome person...a consummate professional... And has a heart of gold... He took a situation that was at the time devastating to me and made it OK. He could have just towed me and and called it a day... but he went way beyond going the extra mile... he helped a fellow human being in need...



All I can say is that if the rest of Woody's company is anything like what I experienced...they can't be beat... Eagle towing restored my faith in folks helping one another as well as unbelievable customer service. I didn't feel so much like I were a customer but more so as if I were family....



++++ 100 stars



You are awesome Woody!!!!

-Ron

by Kenny Patterson on Austin Towing Services by Eagle Towing
Roadside Assistance

I just wanted to say thank you for helping us out. I had a charter bus on the side of the highway with no battery power. Even though Eagle Tow was not equipped with a 24 volt jump start system, they took the time to charge both batteries individually to help out. The first company I called said no, but Eagle Towing sent two trucks to recharge the batteries. I just wanted to say thank you and will put you in my phone for further assistance if needed. Thanks Guys for going above and beyond.

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