Reviews

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Outstanding service

May 20, 2017 by Mary Wright

We started out on our trip with our 40foot 5th wheel, about 10 miles into our trip my husband noticed fire coming from our rear wheel. After 5 hours of dealing with Good Sam Roadside and blocking a lane of traffic I decided to call Eagle towing in Georgetown,Tx. OMG there isn't a word to describe how helpful Woody was. His exact word, no worries we will be their in 30 minutes. We were towed to an RV park for the night. Next morning at the arranged 9:30 here came the Mega tow truck to tow us to the repair shop. I can't say enough about the service.
Except if you need a helpful, pleasant, on time tow I recommend Eagle towing


lock keys inside

Mar 13, 2017 by Rodrigo

lock my keys in side the truck i call them they came right away best service in town


Winch out

Mar 08, 2017 by James L

10 Stars!: Trey helped me out of a serious pickle late last night when I didn't have a prayer in the world. By chance he happened by when I needed help in a bad way. I appreciate what he did for me beyond words. His courtesy, his professionalism, and his ability to do a job well done was phenomenal. Thank you so much,Trey, for all your help
Sincerely, James


Phenomenal service!!!!!!

Aug 14, 2016 by Rom Dadey

I came out of work in the wee hours of the morning after my third 17 hour night shift in a row needing to get home (1 hour commute)and my tire sensor came on. So I went to the nearest gas station that had an air pump to find my tire went flat. Picked up a nail on my way into work.

After getting the run around (three different insurance agents an an about of waiting time) finally they landed on Eagle towing...thank God...

A gentleman named Woody showed up in a beautiful shiny well kept state of the art tow truck... My infinity is my baby and I love my car so when I saw this amazing truck show up I was starting to feel relief... then Woody set me at ease and got on his computer to find me the nearest place to get my tire fixed...he even offered me a cup of coffee...see I couldn't use my spare as I have very low profile wheels on my car and the traction control would go nuts if I were to use the "doughnut".

NTB was the earliest to open that we could find in the area so Woody towed me there...everything was good at that point or so I thought. I waited in my car for 45 minutes for NTB to open. When they opened I went inside and explained my situation...I was in desperation because I needed sleep and was still an hour from home.

The guy at NTB after hearing my situation told me he could do nothing for me until after 11:30 because he had 4 appointments ahead of me. I did everything short of begging him for help as all I needed was a plug...a 15 minute job at most... he said he couldn't help... then got rude about it and said"so do you want me to write this up or not?" Now I was not only extremely tired but extremely pissed off NTB in round rock needs to be avoided by all...

OK...so I called Woody back and told him what was happening and that I was going to call my insurance company for approval to get towed to the next place for a plug... while on the phone trying to get my insurance people sorted out... while sitting in my car fighting to stay awake I was startled as my car shook... I looked in my rear view mirror and it was Woody hooking up my car... he had sent me a text saying "don't worry I got you"....I didn't see the text but that all being said...it was a huge relief...I found it unbelievable that Woody would take it upon himself to come back and get me just because he knew my situation and that he was helping someone in dire straights...

Woody towed me to dicount tires where they took my car straight in had my car done in 15 minutes and didn't charge me a dime....

Bottom line to this whole ordeal...

* NTB in Round Rock sucks and so does the management there...zero customer service -10 stars

* Discount tire is awesome!! +10 stars

* But mostly what you should take away from this review is that Woody from Eagle towing is an awesome person...a consummate professional... And has a heart of gold... He took a situation that was at the time devastating to me and made it OK. He could have just towed me and and called it a day... but he went way beyond going the extra mile... he helped a fellow human being in need...

All I can say is that if the rest of Woody's company is anything like what I experienced...they can't be beat... Eagle towing restored my faith in folks helping one another as well as unbelievable customer service. I didn't feel so much like I were a customer but more so as if I were family....

++++ 100 stars

You are awesome Woody!!!!
-Ron


Roadside Assistance

Feb 17, 2016 by Kenny Patterson

I just wanted to say thank you for helping us out. I had a charter bus on the side of the highway with no battery power. Even though Eagle Tow was not equipped with a 24 volt jump start system, they took the time to charge both batteries individually to help out. The first company I called said no, but Eagle Towing sent two trucks to recharge the batteries. I just wanted to say thank you and will put you in my phone for further assistance if needed. Thanks Guys for going above and beyond.


Wonderful, prompt service in the Texas inferno of summer!

Jul 31, 2014 by Bob Lovejoy

I blew a tire on a piece of road clutter on southbound IH35 at 20 minutes to noon. I called my road service and they called Eagle and passed on a 20 minute arrival time. In Central Texas lunch traffic I thought that was great, then the 1st thing Woody did was cut that interval in half! With a minumum of questions and a lot of reassurance he got after the problem and had it changed and in short order I was back on the highway. This is the 3rd time we have had to use Eagle Towing and every time they have been prompt, courteous and totally professional. Hopefully won't break down again but life is life and it's good to know Woody is out there with his Eagle trucks! Thanks again.


Outstanding service

May 23, 2014 by Bob Newhart

I called Eagle and they showed up right away and were very friendly.


AWESOMENESS

Dec 11, 2013 by Emerald and Michael

Woody was amazing . When he got there we discovered card stuck in park he would have moved it in neutral but my car was a little fancy so could not get to box so he cut me a discount on the brackets and we towed it to the mechanic no problems...My husband and I will be referring him.


Best service ever...

Nov 12, 2013 by Lynn N

I met Woody last night (well after dark) when my Mazda Protege blew a rear tire on NB I-35 just at the exit for 1431. There was no good place to stop or do anything much, so I had to go on up to the next exit at Westinghouse, where I went into the outlet mall parking lot and parked in the first space I came to.

I looked on my iPhone for a towing service and found several in the area. I called the first three that said they were open 24 hours. Both of the first two sounded like someone answered the phone and hung it up again immediately. The third was Eagle, and Woody answered the phone.

He got to us in short order and replaced the tire for me (I could do it myself when I was younger, but old joints and flat tires don't get along well together any more), even being so cautious as not to let my brother pick up the damaged radial tire. Of course, my brother knew how to do it safely, but Woody didn't know that, and he did what he needed to do to make sure we were safe. He was really nice to talk to and we both enjoyed talking to him. The rates were maybe a little higher than one or two other companies in the area, but still very reasonable, and we were very pleased. Thank you, Woody! We'll keep your card handy for future reference!! =D


Emergency.. Please help

Sep 27, 2013 by Jules Patton

I needed a tow truck FAST!! On my drive into Hutto we started calling Tow companies . Everyone we called said they couldnt be there in a short time .One even said not at all that day.. So we called Eagle and I was talking so fast and frantically Im suprised they could understand anything I was saying..I asked how quickly they could meet me at a Gas station and the guy said he would be there in 20 min more like 10 min!!! Geoffrey pulled up and I filled him in on what was happening and he followed me to where the car was..He was so professional and very nice.. He had the car up and towed in 5 min . Even without a key... Then we had to wait awhile till some things got worked out and Geoffrey waited patiently and calmly . Then 2 hours later we were able to tow my car to a safe location.. He didnt have to help me like he did but he did.. Geoffrey isnt your typical tow truck driver he was actually polite, helpful and professional..This is a real review and this is a true story.. I am so glad that none of the other companies we called first were able to come, because then we wouldnt had the pleasure of using Eagle Towing.. I highly recommend them and I will not be calling any other Company when or if I ever need a Tow truck again...


Austin Towing Services by Eagle Towing , USA 5.0 5.0 22 22 We started out on our trip with our 40foot 5th wheel, about 10 miles into our trip my husband noticed fire coming from our rear wheel. After 5 hours of dealing with Good Sam Roadsi
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